Botpress

Build powerful AI agents with Botpress. An intuitive building experience powered by the latest LLMs. Get started for free

Botpress is a platform for building AI agents that handle customer support conversations, including the complicated ones that usually get escalated to a human. Its agents can take real action on tasks like refunds, account updates, and multi-step workflows instead of just answering questions and handing off the hard parts.

Teams build agents using a natural-language builder or a visual studio, then connect them to tools such as Intercom, Zendesk, HubSpot, and Salesforce, and deploy across channels including web chat, WhatsApp, and Slack. The platform includes knowledge bases and tables for grounding agent responses, an escalation and handoff system for when human help is genuinely needed, and a helpdesk called Botpress Desk built specifically for complex support cases. As a chatbot tool in this directory, Botpress fits teams looking to automate more than simple FAQ-style bots.

Botpress pairs a no-per-seat pricing model with reliability built up over roughly a decade of AI infrastructure work. Developers can try the platform for free or book a demo to see how it handles a real support queue.

Category: Chatbots & Assistants. Pricing: freemium. Visit website

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