Gorgias

Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 15,000 brands and counting

Gorgias brings customer support and sales conversations into one workspace as a conversational AI platform built for ecommerce. An AI Agent handles routine questions and can proactively engage shoppers, while a shared Helpdesk keeps every conversation from chat, phone, and SMS in a single inbox instead of scattered across separate tools.

The platform is built to plug directly into ecommerce stacks like Shopify, BigCommerce, Magento, and WooCommerce, along with more than 100 preferred integrations covering returns, loyalty, subscriptions, and marketing tools. Support teams can automate a large share of incoming inquiries while still routing more complex cases to human agents, cutting operational costs without dropping the quality of responses.

Positioned in the e-commerce category for customer support and sales-assistant use cases, Gorgias fits online retailers, from apparel to beauty to food and beverage brands, that need support to scale with order volume. The platform is a paid product for merchants who sign up. Book a demo or sign up to see the AI Agent and Helpdesk working together on your own store.

Category: E-commerce. Pricing: paid. Visit website

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