SoundHound

Voice AI Agents for restaurants, auto, retail, finance, and more! Powered by SoundHound AI conversational intelligence and agentic solutions

SoundHound builds conversational AI agents for enterprise brands through OASYS, its voice-native Orchestrated Agent System. The agents are designed for real-world conditions, continuing to listen through the noise of actual interactions, and one platform deploys them to every customer or employee touchpoint, whether digital or physical. Agentic systems come with guardrails, rule-based actions and optional human-assisted resolution.

Use cases listed on the site include contact centers, IT service desks, drive-thru ordering, outbound calls, voice commerce, front desk, HR desk and employee assistance, with industry pages for automotive, retail, financial services, healthcare, telecommunications, insurance, travel and hospitality, restaurants and utilities. The platform runs at the edge and in the cloud, offers voice testing and analytics, and the company says hundreds of brands build on it, with its tech automating over 10 billion conversations a year. SoundHound also recently completed its acquisition of LivePerson. Though filed under Music and Audio in this directory, its focus is voice agents rather than music.

There is no public pricing; the route in is to book a demo. Book a demo if you need voice agents across service or commerce channels.

Category: Music & Audio. Pricing: enterprise. Visit website

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