SugarCRM

Make sense of customer, product and sales data in one place. Meet your sales goals with the resources you already have

SugarCRM is a sales CRM for B2B growth that puts customer, product and sales data in one place with AI for precision selling. The suite includes Sugar Sell for sales automation, Sugar sales-i for sales intelligence drawn from your ERP, Sugar Serve for customer satisfaction and Sugar Market for building relationships and loyalty. AI summaries and suggested next actions, automated follow-ups and built-in insights help teams act at every step of the customer journey.

Capabilities highlighted on the site include ERP integrations, a marketplace of connected apps, no-code configuration and a mobile app for field reps. Use cases range from sales call prep and cross-sell alerts to customer snapshots, team insights for coaching and guided workflows, with industry pages for manufacturing, wholesale and distribution. Nucleus Research named SugarCRM a 2026 leader in sales force automation. In this directory it sits in the marketing category.

Pricing is not shown on the site; the directory lists it as a paid product. Watch the three-minute product video to see whether the workflows match your sales process.

Category: Marketing. Pricing: paid. Visit website

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