Duckie

AI support agents that resolve tickets end to end. Autonomous customer support that learns from your knowledge base

Duckie gives support teams a platform for building their own AI agents rather than relying on one fixed chatbot. Teams can ship agents that resolve support tickets, investigate issues, triage escalations, assist human agents with runbooks and guardrails, and even act on requests such as changing a customer's plan, learning from a company's existing knowledge base to answer accurately around the clock.

Customers quoted on the site describe the shift this causes inside a support organization: one team says it now handles 30 percent more tickets with a third of the headcount it used to need, while another notes that managing support has become less about managing people and more about managing an AI system. That places Duckie in the Customer Support category for teams ready to build agents rather than just configure a bot.

No pricing is published on the site, and the main call to action throughout is to view a demo, which points toward an enterprise sales process rather than self-serve signup. Support teams curious about building their own resolution or investigation agents can view a demo to see the platform in action.

Category: Customer Support. Pricing: paid. Visit website

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