Goodcall

Voice agent for automated customer service AI voice agent for businesses from small shops to large enterprises, including contact centers. FREE trial

Goodcall provides a conversational voice AI agent that answers and automates customer service and sales calls for businesses of any size, from solo operators to large, publicly traded companies. It's built to launch a working phone agent in minutes, without an engineering team, by connecting a business's knowledge sources, tools, and databases to an interface for tuning behavior and workflows.

The agent handles appointment booking by syncing with a business's CRM and calendar, finding open slots and managing rescheduling, and captures every inbound call as a lead that's shared instantly by SMS, email, Google Sheets, or CRM. Goodcall says its technology grew out of years spent on conversational AI, and the company reports tens of thousands of agents already deployed handling tens of millions of voice interactions across many local area codes.

Positioned in the customer support category, Goodcall is a paid product with its own enterprise pricing track; the company markets itself to businesses of all sizes, including contact centers. Businesses that want to stop missing calls can sign up and connect their own tools to see how the agent handles a real customer conversation.

Category: Customer Support. Pricing: paid. Visit website

Alternatives to Goodcall in Customer Support

  • Dagmor — Review recorded customer calls, scripts and reports in one place
  • Headset Army — Better customer support by default.
  • Kotae — Turn your site into a 24/7 lead generator. Deliver instant support via text & voice. Unlock visitor insights. Quick, no…
  • Kore.ai — Kore.ai accelerates business outcomes from AI with agentic AI applications built on the industry-leading Agent Platform.
  • Chatfuel AI — An official WhatsApp API partner, Chatfuel enables sales, customer support, and marketing teams to use a single platfor…
  • Scribbly — Write emails 10x faster with AI-powered content suggestionson Gmail and Outlook that are context-specific, professional…