Insight7

Insight7 automatically analyzes CX, Sales & Research calls for insights that grow revenue, quality & coaching

Insight7 analyzes customer experience, sales and research calls so customer-facing teams can score quality, coach reps and find insights that grow revenue. The site groups its call intelligence into three areas. Analyze includes AI Call Scoring, which automates QA on every conversation for compliance and performance, and VOC Intelligence for customer insights. Support offers Live Assist, which gives agents real-time guidance and next-best-action prompts during calls, plus an AI Knowledge Base that answers from your company and product context. Coach delivers personalized, data-driven feedback at scale and AI Roleplays for onboarding and training reps.

Use cases named on the site span sales, customer support and learning and development, with industry pages for financial services, HIPAA-ready healthcare and manufacturing field teams. Insight7 appears in the directory's Customer Support category with sales assistant and transcriber tags.

The site does not list prices; the paths in are talking to sales or support, which signals an enterprise sales model. Talk to sales to have your own call recordings scored and analyzed.

Category: Customer Support. Pricing: enterprise. Visit website

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