Senso

AI agents are making decisions on behalf of your business. Senso makes them reliable — observe, verify, and govern every agent response

Senso keeps AI agents accurate about your business by publishing verified ground truth where they read, cite, and act. As agents increasingly answer questions and make decisions on a company's behalf, Senso positions itself as the verified-context layer that keeps their perception aligned with what is actually true.

The workflow has three steps. First, ingest your ground truth, which can include product catalogs, policies, procedures, SOPs, rate sheets, regulatory filings, call transcripts, chat data, surveys, and knowledge bases from sources such as Confluence and Zendesk. Second, evaluate and remediate the answers that ChatGPT, Gemini, and Perplexity give about you, seeing which source each AI cited and whether it was yours or a third-party aggregator. Third, publish verified sources so agents cite your material. Developers can ingest knowledge through a CLI and read the docs, and the company notes it is backed by Y Combinator. Placed in the customer support category, its chatbot and search tags reflect that it feeds the systems answering customer questions.

The site does not describe a pricing model. If AI answers about your products or rates are inaccurate, start by tracking citations in your industry and then ingest a single source of truth to compare results.

Category: Customer Support. Pricing: freemium. Visit website

Alternatives to Senso in Customer Support

  • Headset Army — Better customer support by default.
  • Kotae — Turn your site into a 24/7 lead generator. Deliver instant support via text & voice. Unlock visitor insights. Quick, no…
  • Kore.ai — Kore.ai accelerates business outcomes from AI with agentic AI applications built on the industry-leading Agent Platform.
  • Chatfuel AI — An official WhatsApp API partner, Chatfuel enables sales, customer support, and marketing teams to use a single platfor…
  • Scribbly — Write emails 10x faster with AI-powered content suggestionson Gmail and Outlook that are context-specific, professional…
  • Open — Revolutionize customer support with AI, instant multichannel assistance, and seamless integration.