Stella Automotive AI

Revolutionizes automotive customer service with AI-driven call handling and scheduling

STELLA Automotive AI answers phone calls for car dealerships with a conversational voice assistant that works around the clock, so service and sales inquiries do not end up in voicemail. The site describes it as a suite of AI agents: a Reception agent handles inbound call routing, a Service agent books appointments directly into the dealership's scheduler, and a Sales agent engages and converts sales inquiries.

Beyond the phone, further agents cover outbound customer engagement, following up on every lead, contacting owners with open recalls, turning positive equity into sales opportunities, and re-engaging lost customers. STELLA Insights adds real-time performance analytics, and the site highlights certified integrations with dealer systems along with its status as an approved FordDirect vendor. For a customer support tool, the scope is unusually dealership-specific, backed by case studies and dealer testimonials on the site.

This directory lists STELLA as having a free tier with paid plans, but the site shows no pricing and routes visitors to a demo request instead. Dealership managers dealing with missed calls and unbooked service slots should request a demo and ask which scheduler and dealer systems are covered.

Category: Customer Support. Pricing: enterprise. Visit website

Alternatives to Stella Automotive AI in Customer Support

  • Headset Army — Better customer support by default.
  • Kotae — Turn your site into a 24/7 lead generator. Deliver instant support via text & voice. Unlock visitor insights. Quick, no…
  • Kore.ai — Kore.ai accelerates business outcomes from AI with agentic AI applications built on the industry-leading Agent Platform.
  • Chatfuel AI — An official WhatsApp API partner, Chatfuel enables sales, customer support, and marketing teams to use a single platfor…
  • Scribbly — Write emails 10x faster with AI-powered content suggestionson Gmail and Outlook that are context-specific, professional…
  • Open — Revolutionize customer support with AI, instant multichannel assistance, and seamless integration.