Zendesk

Equip your agents with powerful AI tools and workflows that boost efficiency and elevate customer experiences across every channel

Zendesk provides customer service software where AI agents resolve requests across every channel and learn from each outcome. Its AI agents reason through complex queries, take action across business systems and adapt in real time, delivering on-brand support in more than 80 languages, 24/7. Intelligent triage routes each issue to the right human agent, AI-powered suggestions speed up responses, and a unified workspace keeps the full context of every conversation.

On the analytics side, real-time dashboards, AI-powered trend detection and predictive analytics turn interactions into intelligence that helps anticipate demand and close gaps, and every interaction is scored for quality. The company says more than 100,000 companies use it, and the directory tags it for chatbots, workflows and customer support.

In the Customer Support category, Zendesk is a paid product with a 14-day free trial that needs no credit card. Sign up with your work email to connect customer emails and apps, invite team members, and watch a demo of the AI agents in action.

Category: Customer Support. Pricing: paid. Visit website

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